Suren is the owner and always does a great job in a timely manner. But today he really outdid himself. Got a brand new pair of black leather stiletto pumps last night and wore them to work today. I stepped on a crack in the street and ripped about an inch of leather off the stiletto. I went straight to Paradise Family Shoe Repair and Suren was able to fix it right then and there. Took less than 15 minutes and they look PERFECT again! He is seriously a MAGICIAN!! Never going anywhere else!!