Ground Control is a local business we enjoy going to. It's close to home and they have great food and good beer on tap. Tonight we were very disappointed with our service. Joseph served us and he was often no where to be found. There was a total of three tables in the entire restaurant. I had to get up to get my own napkins & silverware after my sons dinner was brought to the table. My Boyfriend ordered the Beach Bum pizza and bit into a screw! A stainless screw! We brought it to Joseph's attention and he offered to make another pizza we declined. When he brought the bill we were shocked that he didn't take the pizza off. I work in the service industry and I know that things happen but you take care of the customer! I still tipped Joseph 20% because it's the right thing to do. However, the lack of customer service will be fresh in my mind the next time we consider going to Ground Control.