This place does a really good job at gel manicures... However I am unsure about the customer service. Today the owner had sat me in one seat, then had me get up and move to another seat so she could prep my nails for my manicure. Soon after another customer came in and said she had an appointment, so I was asked to get up and move (AGAIN... even though my manicure process already started) so that the owner could help the other lady with the appointment. Then I was told to wait until someone was available. I found this to be very rude.. My salon service had started and was interrupted... Then I was not told how long I would have to wait. (I know the other lady had an appointment, but the owner shouldn't have started with me if she couldn't give me service.) So I waited and was eventually helped by the gentleman who works there. He a great job painting my nails, however, when he was clipping my cuticles, he was being very rough. It was painful and I am surprised I didn't bleed. Also, when he was painting my nails and needed my other hand, he would tap hard/impatiently on my opposite arm. I was definitely put off by that. I plan on finding a different salon. The only reason I give 2 stars is because of how nice the manicure looks... I would give 0 stars for customer service and appreciation. Also, I never saw a worker wash their hands when they moved from customer to customer. :/