Was craving acai bowl that we even drove a great distance just to get it from here having a good experience the first time we came. Soon as we pull up girl came running to lock the door, we missed it just by 5 minutes. We asked for service but they can't make an exemption. Bummed! I work in the restaurant business and I would have taken the business because it ensures positive feedback, return business and word of mouth. 5 stars for their product 1 star for service. Won't be coming to this location anymore.