The rooms are nice. The kids enjoyed the pool. Very convenient location. The staff was mostly pleasant but, indifferent to customer concerns. There was a gentleman grumbling about expecting something to be taken off his bill. Me, personally, I couldn't believe they didn't have complimentary coffee. Ok, not the end of the world right? You can buy some at the restaurant. $3.25 for a small cup of terrible coffee. Just embarrassing. I mention it and the response was "yeah, we get that a lot". Uh, hello, fix it! Pretty easy fix if you know it's pissing off customers one would think.