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  • This is for the hotel, not the casino. The hotel is terrible. We usually stay at the D, but they were sold out on 2 days of our stay so we decided to try the plaza. I made reservations 2 months in advance for a king deluxe room with Fremont street view. When we arrived we get a 2 queen bed with a view of the parking lot. Go back down to the desk, and guess what?!?!? They don't have our requested room available. We get a king bed this time with a fancy view of the parking lot. The room was disgusting as well. Tiny bathroom, a sink that would not drain in under 30 minutes and smelled like a rotten egg/sulfur mix. Paint was missing from the walls, the doors squeaked and at 6 in the morning you thought someone was entering your room because the walls are paper thin. The door didn't have a good deadbolt lock. The TV didn't work and neither did the ice machine. The air conditioner had a musky smell to it when turned on, I'll be surprised if I don't end up with legionnaires disease in a few days from it. They wanted to charge me $20 a day for 7 days for a refrigerator that I needed for my medication Not wanting to spend the $140 for a mini fridge, I went to the ABC store and bought a foam cooler and used other floors ice machines. Which brings me to the elevators, they are practically death traps. The floor read outs don't work, they constantly bang and won't open. Over all this place is nasty and I will never be back. Upon checkout I was asked how my stay was. I said terrible. They employee said, "Well that's good". Just goes to show you, they don't listen and it seems like they are encouraged to make your stay terrible.
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