the resort that claims too much.the front desk is completely ignorant ie front desk Alfredo doesn't understand his ratio of workers at the bell desk we literally waited an hour and 20 minutes to get a ride from the roosters restaurant in the heat of 102 degrees.at this point our beautiful dinner was ruined by the inability of Arizona Grand Resort to communicate effectively as to how long it would take for a driver to come up and pick us up.do not bother to tip the bell desk men because they literally don't care except for that moment at that time they will feedi inaccurate info and lie as to how long they're working and how effective they will be.unfortunately after a huge wedding here they have disappointed us for one year anniversary celebration I truly do not recommend this place