To start off I am not a fan of the extremely dark lighting in Keg steak houses. While I understand dim lighting enhances appetite and creates a more intimate setting, there is zero natural light within the buildings giving it a depressing feel especially during the dead lunch hours.
Service was okay and nothing spectacular. I receive better service in grills/lounges. Water and drinks took a while considering the restaurant was empty. Our food also took an extremely long time & while the delicious home baked bread held us off...our order took around 30 minutes to hit our table. Really unsure how long we would have waited if the resto was in the middle of a lunch or dinner rush.
We ordered 3 8oz steak (rare-med/rare) and one fish and chips. The steaks were all cooked correctly to our liking. I recommend ordering your baked mashed potato double baked. Amazing. However if you do not eat pork they unfortunately DO NOT offer a no pork option for the double baked potato. Vegetables came in VERY little portions with 0 seasoning of any kind on it- super bland. Didn't expect much from the fish and chips (mom had surgery and couldn't have steak) and as we assumed, it was very mediocre.
Overall okay experience. If the steak weren't cooked as delicious as they were , I would not come back. The food keeps me coming here- please don't go here if you're looking for outstanding or fast service.