This place is hit or miss with the latter seemingly increasing. Sometimes I'm in and out in 20 mins for an oil change and other times it's over an hour because the crew is obviously screwing around in the pit. I just left after waiting for 30 mins and told them I'll have to come back when they could fit me in (I was the only car in line for literally 30 mins). Zero sense of urgency, this place has changed from what it was 2010-2013.