The drinks and boba are delicious. My family and I get drinks here almost every day. Some of the woman need more customer service training. They can be so rude, not only to customers but to their young employees that work the cashier.
I ordered two #55's, strawberry coconut and add lychee jelly. They made mango coconut for both. They accused the cashier of ringing it up wrong and not charging me enough for extra lychee. She yelled at him and slapped his hand off of the register! She then rang it up herself and came up with the exact amount and order that he just did. SHE WAS WRONG!!! She didn't even apologize. So, I had to wait even longer for my drinks to be made again. This is just one of my bad visits. I feel like I'm always frustrated after I leave there. I have also seen them rinse out cups and reuse them for other people's drinks! That is not ok! What if the next person had an allergy. The drinks are great but I think it's time to start looking for a new boba place. I spend way too much money in there to be frustrated every time I visit. 3, sometimes 4 boba drinks a day for my family and we can't even get good customer service for being loyal customers.