I have been to Arooji's multiple times in recent months, and I adore this place. I live in the building next door from it so I suppose it's possible I'm slightly biased because of its geographic desirability. But truly, the food here is stellar. A neighbor of mine complained that prices are too high for Charlotte, but I think that's bunk. Prices for a decent meal in a good location in Charlotte are high at most places, I'll give her that. But you can't beat Arooji's for ambiance and food quality.
I went to Firebirds on a recent Saturday night with a friend, and the wait was 50-60 minutes. We opted instead to walk over to Arooji's where there were abundant open tables. Once inside, we ran into a respected friend who could afford any place in Charlotte, and he and his family were happily enjoying a fabulous meal. Thanks, Charlotteans! Keep waiting an hour to eat at chains so the rest of us can enjoy immediate seating at a fabulous local gem.
My only reason for 4 stars is that the wait staff seems slightly less than fully trained and a bit inconsistent. It's hit or miss. On a recent night, our waiter didn't know what Pellegrino water was, and it's on the menu. But they're always kind. I imagine it's hard to obtain the best talent when the restaurant is fairly quiet way too often. Go try it! It's a gem.