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  • If I could leave a negative star I would. I'm beyond disappointed this is my first time trying Goldies. My friend & I usually go to zips (the sister restaurant) once a week but my friend recently moved so this was supposed to be our new designated meet up spot. After I sat down My first impression was on my goodness our server must be stoned because it it's taking her forever to do anything. I kid you not all the courses she served us came late. She was friendly enough aside from the horrible service. However She was very unprofessional she was talking badly about other customers to us. I finally get her to take our order then she Literally runs away dramatically from our table comes back with a big explanation as to why she had to disappear and evidently someone had gotten kicked out for abusing one of her regulars & then returned. TMI. Now I'm starting to think this place is really rough and really slow. After chasing our server around for another hour we finally get the check. My friend hands her a gift card. The server says I am not able to take this and We ask to "please speak to your manager because your sister restaurant takes gift cards all the time." She sends over Joseph Quintanar the assistant manager and he has a major attitude. He kept on repeating "it's corporate policy." Finally we learned with that they have the ability to process gift cards on their computer system however they choose not to. So My friend said "this is the only card I have on me." Then he says it well then someone at this table will have to pay for your bill. Imagine how uncomfortable that made me !!!!!!! We close out the tab & as professional as he is he goes around the corner and starts talking crap about us with the bartender. The second he sets the tab on our table he tells us we need to leave or he's going to call the cops. I see all the poor reviews on yelp about this assistant manager Joseph and I don't know how he still has a job. It's this shame he treated us this way because I would be willing to look past the slow & unprofessional service since I really enjoyed their food however I could not forgive his attitude.
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