Was there years ago for lunch, at the suggestion of a coworker.
There were quite a few people in line & I took maybe an extra moment to tell the guy what goes on my burger (seemed to be the owner), his already snarky attitude turned visibly hostile. I ordered a burger and a drink and declined his suggestion for an order of fries. Now, believe this - he declined to give me a tray to carry my food (just a burger & a drink). When I asked for a tray, this is exactly what he said "We believe it is easier to carry a burger and a drink in each hand". Everyone there looked stunned. That was the first and last time I stepped into that place.