I have to agree with some of the other reviews regarding the staff. I also found them to be indifferent. Not rude or impolite, just as though they really didn't care if you were there or not.
The donuts are fresh and tasty, but be prepared to PAY handsomely for them. I was kind of stunned to see that each average donut is $2.00. That's about double of most donut shops. But if a custom flavor is what you seek then this is the place for you. If you just want a dozen of fresh donuts for half the price, BoSa donuts is right up the street and hits the spot.