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  • Steven Jefferson ( and Rich) was awesome. He treated us with respect, and made us feel comfortable throughout the sales process. (5 star quality) We bought a Used 2012 Sonata, and drove away that night. In the morning the engine light comes on; less than 24 hours and the vehicle is failing. After calling they ended up fixing the problem; during which time we were put into a rental vehicle. Up front we had to come out of pocket for a rental car that we should never have needed. They ended up reimbursing us once we returned the rental and picked up our car. Now we are at the dealership waiting for the car to be brought out, and as the man pulls the car up there was a small dent to the passenger side, scratches to the rims and trash in the car. Once again we were sent to the rental agency for another rental. They charged us again, and we were also reimbursed. I gave 3 stars because of all the unnecessary running around. The car runs great, and the damage has been fixed. We would buy another car from them, but hopefully this helps them tighten up where they are lacking. Like I said in the beginning Steven Jefferson, and Rich were very understanding and made sure our issues were fixed quickly.
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