Ok , this place is already getting aggravating I'm sure things will smooth out once It's been open a while. First, they let people in at 9:30. apparently , that is so you can go upstairs and eat in the cafeteria and that's it. I asked how to get downstairs and one of the employees directed me to the elevator and myself and a few other people went downstairs and started shopping ,only to be corralled back to the front of the store like we were criminals by security. After deciding on knocking to sit there and wait till 10 o'clock I got in my car to leave. Since I was going against the grain of traffic , one of the guys directing traffic into a Keio was basically standing in the middle of the outgoing Side. He motioned to me like "what the hell are you doing?" We all know that face, and believe me he was pulling it. So apparently you're allowed to come in at 10 o'clock but not leave. I hope it gets better because I really don't feel like driving all the way to California to go to IKEA just because they're a bit more civil.