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| - Update to my former review after living here for a full 15 month lease:
Pros: This apartment complex has very cheap rent. That is the only thing good about this complex.
Here are all the cons:
1. You will move into a apartment that was not cleaned before you move in. Literally it will be dirty from the last person that lived in the complex, when I moved in dirt covered the bathtub, appliances were not plugged in. Lint covered the washer dryer area, paint stains were all over the floor and stains were on the walls as well as carpet. (Literally WTF!). When I commented on this they told me they would clean the floors which they never did (Great Start).
2. On a weekly basis there is no water. Hot water is constantly not working so they have to turn off water to fix it. Literally happens on a weekly basis.
3. Your appliances will constantly be broken. Dishwasher, Oven, A/C you name it. When you put in a work request they will "fix it", by fix it they are putting a bandage on a problem and it will later break again usually within days. They do not replace the appliance. My A/C has been broken almost the entire 15 months I have been here. I have put in multiple requests and they "fix it" just for it to break usually around 2 days later. In other words, good luck. I have given up on having them fix things as it is a complete waste of time.
4. People will constantly steal your parking spot and management does nothing about it. There is not enough parking here and it ends up with everyone stealing each others spots for a spot to park since management does not enforce their parking rules.
5. I have talked to management multiple times, submitted feedback, surveys, you name it. And with each one the response is. "I am sorry you feel that way" or "That is not our problem". In other words Capilano Properties does not care in any regards about the problems you may have. You are just a tenant that is expendable to them. If you leave, oh well there are other people that will move in in your place that will "deal with the problems" Their management has a horrible mentality. This is not ok and their management does not take care of their clients. Merely blame you for their problems.
Hopefully this review helps people looking into renting here. If you don't care about things being broken 24/7 and management not doing anything about it and only care about cheap rent. Then I guess this is the place for you. My recommendation: DON'T MOVE IN HERE IT SUCKS!
EDIT: They have removed this review 4 times from Google now.
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