The 3-star rating is for the food alone. The portions are huge and the flavors are good. My husband and I ordered the vegetarian sampler as an appetizer, and we were unable to touch our mains. We were completely full.
The service was horrible. I know the guy was trying, but it was bad. We asked for waters four times. We were happy to have ordered the appetizer when we ordered drinks, because the kitchen was incredibly slow. Our mains came out at different times, and my husband's sandwich arrived at the table after we asked for the check. We asked for to-go containers and waited for at least 10 minutes for those.