Phenomenal service! My friend and I went to get our mani/pedis during our lunch break, so we needed something fairly quick. She had been there before and swears by them, so I was happy to try them out as well. We walked in and, like the other reviewer stated, it appears to be the same format as any other salon. Massage chairs, nail polish, etc. etc. After I chose my nail color they were ready for me. A wonderful young woman named Tran did my nails and I am thrilled. It has been 2 months since I got my nails done and I had a terribly painful hangnail on my thumb (which feels 80% better now!), but the job she did was wonderful. The people there are very personable and fun to talk to AND they did a hot stone massage of my legs and feet (YAY!). I will definitely return, since they are so close to my job and I know that they can take care of my needs well within my lunch hour. Great job Shea Nails! Thank you!!! :)