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  • Made 3 trips to this store looking to spend $1,500 on patio furniture. First trip I was sucked in by the grand opening sign. Was told by an older gentleman in the store by himself (no customers) that he expected the type of bar stools I wanted by Saturday. Returned back on Saturday and now the place had a lonely younger guy who said he could get anything I wanted in 3-5 days. I told him that the other man had said he'd have more and that's why we came back. I would've called but couldn't find a listing for the store. He said "WE come up first on google- you must not be searching correctly." I quickly responded that after 30 years of managing customer service operations I knew full well how to google. I again shared that we were having company and building a new patio and wanted chairs ASAP. He said "I have to keep my $100k worth of inventory on the floor to be competitive with the big box stores, so I'd have to order what I wanted and get it in 3-5 days"..but he would have more in over the next few days. Third visit young mouthy guy again, I asked the height about a specific chair in the store & asked for a tape measure...he proceeded to look in the catalog to determine what height they were. Again I said I was having company in from out of town and wanted to buy 4-8 bar height stools & I couldn't understand why I wasn't able after 3 weeks of inquiries to get something in the store. I was told "Get out...we don't want your kind of people here..." I told him he lacked even basic customer service skills and that I would yelp about my experience. He challenged me to go ahead. So now that my visitor's are gone and I've spent my $1,200 on beautiful cast aluminum chairs that I got delivered free from Amazon (in 2 days) I'm posting here and on FACEBOOK & on any other site to insure that MY KIND of PEOPLE do not frequent a store that clearly will be out of business in 6 months because they are so indifferent to their potential customers. Heaven forbid you ask a question & expect them to know the answer. I dragged my husband in there each time- he can barely walk due to his progressive cancer & he can't believe they treated us with such disdain.
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