Went to the lip lab as a surprise birthday gift to my sister.
I recommend making an appointment. Although they accept 'walk-ins' - they are usually booked full. You can give them a call or email them at iplabqueenstreet@bitebeauty.com with your preferred time and date. I believe they are in 30 minute slots for appointments.
We were greeted by our lip lab specialist who was super friendly and funny. You get to choose either a single colour for $55 per person or the two shades per person for $80.
You get to pick your finish, the flavour and the colour. The lip specialist will mix colours to your liking and let you try the colours before creating your personalized lipstick. You event get a 'lip scrub' before you try on various colours.
This is def. a very fun and different experience and I recommend those who like lipstick to give this place a try!