A friend and I went there on Sunday November 15, 2015 around 3 pm. It wasn't busy, but we were greeted right away. I ordered the large, rare beef, meatball and rice noodles, and it arrived quickly and it was hot. The rare beef was tender and the best I've tasted, however it could have contained more. The thick noodles were awesome as well. Also it was not as salty as other Pho places I have visited, so this was an excellent dish. From reviews I have read, yes the wait staff are glued to the television, but it didn't affect the service. The two wait staff were quite cute too!