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  • RAY and his company NG STUDIO RUINED MY WEDDING DAY, a day I can never get back. Ray is unprofessional, rude, uncompassionate and has no people or communication skills. Ray doesn't compromise and we always met according to his schedule and always in Markham. He was nice to us up until we signed our contract and paid our deposit. Ray deceived us to get our business. He told us our photographer took pictures where we got married but it was clear to see on my wedding day that was not true. The photographer did not know where he was and he was unfamiliar with the area. The time allotted for pictures were unproductive and wasted. The photographer we got did not speak English and was late on our wedding day. He did not know how to pose us and embarrassed us in front of our bridal party and family. He was disorganized and not creative. Ray didn't allow us to meet or communicate with our videographer and this would make any bride nervous. He reassured us the videographer we were getting was one of his best and then changed our videographer days before our wedding. In addition, we asked Ray to remove our wedding photos off his website and social media for privacy reasons and he said no because he owned the copyright of our pictures. He wouldn't even consider having them password protected, which is normally standard within the industry. This is a preview of what you will be dealing with. He also hassled us into writing a review and only after we wrote the review did we receive our pictures. I DO NOT RECOMMEND NG STUDIO TO ANYONE. As a bride, working with NG Studio was a complete nightmare and stressful. Ray did not follow through with everything promised to us in our contract. At the end of it all and considering how much money we spent on NG studio, it was not worth it. Please do not let Ray and NG Studio ruin your wedding day like they did mines. There are so many other great photographers and videographers out there. Good people and customer service skills make all the difference in the world! The last thing you want as a bride is added stress and that is what NG Studio will provide you with.
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