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| - Best bike shop for Triathletes that I have ever been to.
Having lived in San Diego, Eugene, San Francisco, Washington DC, and Providence, among other cities, I can say that these guys are the coolest, nicest, most experienced bike shop guys I've found.
I was visiting Vegas from San Francisco and the crank on my Orbea TT/Tri bike came off mid-ride. I wasn't sure why and didn't feel comfortable just screwing back on myself. I had 5 more days of training planned so I really needed a mechanic on short notice. Here's what I loved:
- These guys saw me without an appointment
- They immediately diagnosed the problem (no cap on the crank..must have fallen off or never made it on the bike after my bike shop built my bike up)
- They did not have the part in stock, but they spent 30 minutes searching their store looking for the bolt I needed to take from another bike. They said they would take one, order the part and then replace it. They finally found it on a 3 year old cyclocross bike. (begs the question why Orbea is using an old FSA crank on the 2012 bike)
- They did not charge me for labor, and only $10 for the cap
- I tried to offer them at least $50 for labor, but they refused
So, the way I see it, I was an out of towner, with no connections, no possibility of buying a bike or even being a repeat customer, and these guys bent over backwards to help me. I can only imagine how the regulars get treated. I wish we had a bike shop like this in San Francisco.
My needs were very specific. I am confident that if you're a triathlete or serious cyclist, you'll like these guys. If you're looking for a cruiser or to rent a bike, might not be what you're looking for, but my guess is they are cool to everyone. Thanks Las Vegas Cyclery.
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