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  • I loved going to this Apple Store. It is not as crowded as the one in SouthPark Mall, and the buying experience is fast and pleasant. The people who help you buy are very good. The "geniuses", however, are different. Some of the, didn't know what they were talking about and some were just rude. We went here twice to get my iPhone replaced. They laughed at me and they never replaced my phone. Once it was because of batteries, and AppleCare happily replaced it for us when we called. Once it was because of an issue where my phone was constantly searching for a network. They got me to sign something that I didn't know. Later I found out it was for a used and refurbished replacement which I didn't deserve. It was for a brand new iPhone 5 that I had. I hated those experiences. The rude guy was named John and he had red curly hair.
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