It hurts me to my heart to downgrade my review of this restaurant from 4-stars to 3, but since we've had issues the last few visits they left me no choice. The rolls, which used to be fresh, have been stale and crumbly. This has been the case the last couple of visits. When I asked to have them changed the last time we were here, the exchanged batch were no better. The vegetables on my plate were delivered cold this time around.
I had chicken with mashed potatoes and green beans. Aside from the cold green beans, my food was good. Their chicken gravy is excellent. My husband had blueberry pancakes and sausage links and he enjoyed his. I might stick with breakfast more often going forward. Our waitress was sweet and attentive.
I hope they will step up their game. They could use better table cleaners. We almost always have to wipe off our seats before we sit down, and usually the floor has food or other garbage under it. The last time we came here my husband said there'd been some water backup in the bathroom.
Bob Evans has so much potential, but they need to put in more effort and they'd have a great restaurant.