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http://www.openvoc.eu/poi#funnyReviews
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  • Avis has elevated the "bait-and-switch" technique to a new level. When reserving the car, I clicked on the Premium category. When I arrived at the rental counter, I learned that at this location, a Pontiac Grand Prix qualifies as a Premium car. As a matter of principle I was not going to upgrade if I had to pay more. I find it strange that when I rent from Hertz, which is located next door, that a Premium car will put me into a Lincoln, Buick Lucerne or something similar. Nonetheless, the vehicle served its purpose and there were no mechanical difficulties. Although the car could have been cleaner when presented for rental. This was my first time renting from Avis and in Charlotte, it may be my last. I wasn't wowed. And oh yeah, to Avis customer service, bore someone else with tales of your incompetence. That's All!
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