I love it here. You can actually relax, read or meet friends and hear each other when you talk. The Barista's are great. Nice and friendly. BUT.. it is getting run down. Some of the gift card and other machines don't work. They don't have many food options. Always running out of something or other. There are other Dilworth Coffees in various parts of Charlotte, but this one is like Cinderella. The step-sisters have all the Bling. I truly hope this one finds her Prince Charming.... because I like it here.