Had an appointment to touch up my partial highlights ( had it done at this salon once before with positive results). Unfortunately, I am very disappointed with the results and service this time. Because I arrived 10 minutes late to my appointment, I was told that there would not be enough time to blow dry it ( is included with the service ); However, the stylist didn't dry any strands of my hair to check the color, so when I arrived home after I styled myself, I noticed that the highlights turned out uneven and I still had some noticeable gray.