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| - Presti's best dessert is their custard fruit tart (weekends only). Cannoli is okay, but if you get it later in the day, it tends to be soggy and cold. The other desserts vary depending on freshness. But it's not above Presti's to still serve stale desserts well after their prime time.
I came here a lot this semester because of the great atmosphere. It's my "happy place" in Cleveland. Their lunch foods, though appealing from behind the glass, NEED some improvement. It's not even big changes - little things, like actually adding salt, spices, not having the pasta soak in its own sauce for hours, or putting enough filling in the strombolis. When they have the sandwiches out, get them! They're possibly the only certain delicious item on the lunch menu! Personal favorite.
Coffee is yucky! Bland, with little suspicious pools of oil floating on top. Tea is okay though, and they have a respectable selection. My little brother loves their hot chocolate topped with whip.
To their credit, despite some questionable foods, Presti's service is TOPS. I love the older lady with blonde hair and a big smile. They are always happy to help, and that is enough to bring me back time and time again. I visit all the time, and have only met one exception to the rule: a younger, dark-haired male server with a very bad attitude (I once asked him to re-heat my ice-cold chicken pot pie, and he over-cooked it, forgot about it, and then tossed it at me when I asked for it back without an apology! Bad day for him, I guess, or he's just an ass. Have avoided him since.)
If I'm honest with myself, though I love Presti's and come back often, I don't think it would survive if it had a little more competition. They have to rethink their lunch menu, or not offer lunch at all. And if the desserts are stale, don't sell them. It isn't worth damaging your reputation. The only viable competition for them is Corbo's up the street - not enough to catalyze any serious change.
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