I am a frequent shopper at Clothes Mentor. I love shopping there. But will never bring them any more of my clothes or shoes. First they don't give you anything for them and then they never want any of my clothes. All brand names. They said it was because they were out of the two year window. Bull! I didn't argue because it wasn't worth it. But I knew for a fact that most of my items were under two years and in a couple cases one year. None of my items had holes or stains like some that I have found on the rack there. But I got over it. What really made me mad is my clothes that were folded nice and neat, placed in a thirty one utility bag, were crammed back in the bag like they were thrift store quality! Wrinkled! This is unacceptable. People's items should be treated with respect even if the store doesn't want them. People may want to take them somewhere else. Clothes Mentor is not the only women's consignment store in Charlotte. Or maybe they were dry cleaned. Bottom line, great place to shop on occasion but not a good place to sell your clothes, shoes or hand bags.