Visited today March 5 '16 at around 4pm and received very bad service.
- we chose this restaurant for its AYCE option.
- the wait staff gave us a large pile of pork neck meat. I estimate it at rough 1kg. The meat was dry and not very good. We complained to the staff and asked for more beef instead but the staff refused to give us beef unless we finished the pork neck first.
- blatant false advertising: we ordered combo 4, but the staff failed to bring us one of the four items. After asking the staff for the item, the staff said if we received the item we will not be able to ask for more after -- this was the ALL YOU CAN EAT option
- the stove was poorly maintained: we asked the staff twice to change the gas, the first one simply turned it off and walked away to serve the party seated next to us. We had to wave down a second staff after 10 minutes of non-service.
- we had to wait another 20 minutes to pay the bill at the end as the staff was keeping their heads down at the counter and not making any eye contact with the customers. I don't know if they were playing with their phones or not. At the end of my visit I realized that there was a older male server who wandered around the restaurant and ignores my party the entire time, EVEN THOUGH WE HAD OUR HAND UP FOR SEVERAL MINUTES AT A TIME. It would seem that this worker was more interested in talking to the younger female customers.
I would not recommend this restaurant and I would caution anyone who isn't a young, pretty Korean woman from visiting. We were ignored and it was IMPOSSIBLE to get their attention.