We had a great experience with this window company. My husband shopped around a bit and was happy with their price, for the high quality windows we were getting. He worked with them to get the windows measured, including some odd ones like a door that we were converting to a window. We had all the windows for our house custom ordered and got them in about 2 months, as estimated. They took two days for the install and I was there for the second day. The man who had done the measurements came to inspect and confirm the install was going well. The two installers were very diligent and polite. They layed down sheets so they didn't track dirt inside and were very considerate when I was on the phone for work. They answered all our questions and we were really happy with the install. The company was also very helpful. I wanted to change my form of payment and they accommodated me when I showed up at their office at the end of the day to have them dig up my paperwork. They were great to work with and the windows are wonderful. The double paned windows block out the loud street noise so well!