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| - Went here for a special occasion. I ordered a rib-eye steak, my wife got the chicken and ribs, and my mother got the steak kabobs. My rib-eye came seared, but completely raw in the middle. My wife's chicken was very chewy, almost as if it were cooked from frozen. After cutting into my steak, I sent it back. They put the same steak on the grill (which I thought they could never re-fire food like that), then the manager brought it back to me. I cut into another part of the steak and it was still raw. My wife then sent the chicken back because it was so chewy and quite undesirable after seeing my steak. My mothers kabobs were edible, still slightly under cooked,(her appetite also quickly went away) but she didn't want to complain. The manger apologized slightly insincerely and asked if she could bring us something else. I declined, because my appetite was lost at this point. The manager told us she was sorry and took the two meals off, but still had the audacity to charge me for the 3rd meal, and all drinks and add on's. I would have expected her to comp the whole meal (which I could car less really) and ask for my return business. The waitress kind of disappeared after this all started happening, as if she didn't really know how to handle the situation. This was a week day, afternoon..... They weren't busy and there should have been plenty opportunity for quality control. Needless to say, I won't be going back.... I'd rather drive the distance to a restaurant that cares more about the quality of the product they provide, rather then care about dancing to some song every 15 minutes.
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