I love love forever 21. There clothes are reasonably priced and always within today's fashion. When I think of going to Fashion Show Mall and Forever 21 I think I'm going to be going one of the best store in town. But that was just not the case.
This location plays very loud music walking through the store from downstairs to upstairs where the plus size section is I noticed employees in standing around groups talking and being loud playful I immediately thought wow this must be a fun store to work for. As I got upstairs I didn't see very many employees. You can definitely tell the difference.
It must of been a long time since I've gone to forever 21 because I noticed the sizing was a little different. Before I would buy jeans by my size but in the plus size section I noticed some jeans were sized Lg XL 2X and so on not knowing what size I would fall in I went In search of an employee in the whole plus size section there was no one around.
Walking more toward the rear of the store on the second floor I found the sale area. I was appalled by the view of the area. Clothes on the floor every where , the whole area was a hot mess. When I found an employee I asked her what are the size equivalence she looked at me weird , thinking I asked wrongly I repeated my question differently ( I didn't catch her name because she had her tag tucked in her shirt) she said "how would I know what size U would be only U would know and if U don't the only way to find out was to try them on ( I wanted to slap my head) I work retail when someone asks me a question about sizing we know how to answer those questions based of the brand. Does Forever 21 not train staff on sizing? What if I was buying a gift and only knew she wore size 18 how would they be able to help me if she wasn't there to try it on? I felt very dumb and didn't want to look any further I'll go to a different location thank you !