| rev:text
| - I treated my mom to a very enjoyable facial at Red Door Spa today... it was for her birthday, but of course I treated myself to a facial as well!
I chose Red Door Spa because I remembered hearing good things about it from a friend, and also because of their convenient Biltmore Shopping Park location. We were able to have lunch and do a little shopping together prior to our facials, so that worked out really well.
We both enjoyed our "EA Essential Facials." My esthetician was Christine and my mom's was Alina. They both seemed knowledgeable and professional and had a fair amount of experience. As with most facials, they also recommended some products for us, and we did end up making a few purchases as well.
It's worth noting that I made our appointments last week and we did not get confirmation phone calls. We also were not told exactly where they were located and hence wandered up via a back entrance, which was very shady. If you're reading this, note that you'll want to enter via the Royal Coffee - next door to The Capital Grill, and then head upstairs via the stairs or elevator from there. I shared this feedback with one of the staff members working at the front desk, but she didn't seem to be interested.
So, while the facials themselves were fine, the overall experience was dampened a bit due to the fact that the ladies working up front were not the friendliest or interested in my feedback. It's also just as pricey as the local resort spas but the facility does not compare. If you're looking for a full spa experience, I'd head elsewhere, but if you are just about a service or two and the Biltmore is convenient for you, this may be your spot... pamper it up!
|