I love that when I've been drinking, or am just too lazy to leave my house late at night I can order from here. I use their mobile app and it works great. One time they forgot my ice cream but called me the next day to tell me, and offered to bring it that night. I didn't call back or order for a while after that (not because of that), and they remembered to include my item from before without me saying anything. I thought that was pretty awesome.