I have taken my poodle here dozen of times but not anymore.I picked my poodle up and he was cut under his neck.they didn't tell me.the time b4 that he caught a double ear infection and maybe about 3 times b4 that they cut him on his skin near were he pee.mind you i didnt ask for them to clean shave him there..the nick this time was the last straw..Plus now he has all this flaky stuff coming from his coat and i found a patch where you could tell she totally skipped.and the owner has about 6 poodles so why do they keep messing up mines. If the lady with the jacked up eye is there take your dog and run