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  • I called the Sprint office in Tucson to get info on changing my sons billing address to my address, so that I can pay his cell phone bill on time. I was put on hold for over 15 minutes! So I hung up and called the Arrowhead office, I was told I could be helped BUT the person helping was having trouble entering me on the computer. I have been on hold for several more minutes. This is not the first time I have encountered such poor service with Sprint. Employees seem to be stuck on stupid! Am so happy for T-Mobile!
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