Went in today because my boyfriend never tried el pollo loco. I haven't had it in a long time as well and I found out why I stopped coming here when i got the food. The taco tortilla wasn't warm. The chicken was dry. The guacamole was old and discolored. The veggies also didn't seem fresh. Also, the rice was very crunchy like it dried out...nothing was good in this restaurant. I even had a cashier told me to wait because she had to cash out her emoloyees meals. I work in the food industry and this is unacceptable. I'm surprised how this place is still open.... taco bell, del tacos, tacos el gordo... any of these places will have better food than here.....do your self a favor and stay away.. I wasted my $20 on a shitty food. So much for Mexicans knowing how to cook Mexican food lol.. I'm Asian and I think I can cook better than all these fools