I'm not sure why Falcon Glen Apartments or Rosie would advise me to contact them to "further discuss any issues." I have already contacted Rosie and just as other reviewers have already stated: SHE IS RUDE EVERYTIME YOU CONTACT HER!! Despite all of my failing appliances and the moldy smell coming from the vents! Falcon Glen and Rosie have made it very clear that although my unit is unsafe, I am bond by the rental agreement. If I would like a safer unit with less problems I will have to fork over a $200 transfer fee. I can also wait until the end of my lease in 2 months and be transferred to another unit for free. Their units are UNSAFE. Rosie even told me that the units are unsafe because they are over 30 years old with no plans to be rejuvenated. Jesus, Myrna Rosie and Veronica are all very happy to take your rent money but attitudes start flying when you make a simple maintenance request. I can not stress this enough, do not move to Falcon Glen Apartments.