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| - I took the Safeway bus to Fallsview Casino one time to give it a try.
I called to reserve 2 seats for a friend and I just before 8am for the 10:30am bus. The lady said ok, and asked we be there 10 minutes before departure.
When we got to the bus stop, the hosts asked for my name, looked on her sheet, and said I didn't reserve a seat. She later called head office to check, and indeed I did book 2 seats, but the lady on the phone didn't pass along the info. The hosts were very strict with other people as well, since they didn't book a seat, however the hosts let her on. After the 4 stops the bus made, the bus was packed right to the back. They played a Disney movie for the trip too!
When we arrived at the casino, the lady swiped our PAC cards and gave us 1 point towards cash back.
Overall the bus service is a nice connivence. $5 is really cheap. There are outlets to charge your phone if you'd like.
A recommendation I would give is reserve your seats a good 3-4 hours in advance, even the day before if you can. The bus is usually full going down in the early mornings to mid-afternoons, but the return trip is not so busy.
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