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  • Extremely unprofessional, owner not willing to step up and make things right when a stylist does a horrible job! Had ombre done here. I have dark brown hair. I really like how blonde the stylist got my tips, but the ombre blend was non existent! As my husband put it, it looked like they put a bowl over my head and bleached the hair below the bowl! It was awful! Apparently, when doing ombre, a lot of teasing of the hair is required for a nice blend, THIS DID NOT HAPPEN!!! I contacted the stylist the next day, Friday, to see if she could fix it. She didn't respond to me. One of the other girls told me the soonest she could get me in was the following Wednesday! I had a party and a business meeting between then and Wednesday and couldn't be seen in public with my hideous hair. I called the shop and asked if the owner could fix it, the owner never actually got on the phone with me but said one of the other girls could fix it but they would have to charge me.... what, really? You would think they'd fix it and get the money from the stylist that did a crap job. I ended up going in and a girl named Yadira brought the brown down and it blended better. I was actually willing to be seen with my hair down. She did a nice cover up job. Unfortunately, I paid $45 more for this and the brown is starting to wash out 2 wks later (not Yadira's fault). So in a couple of weeks I'm going to have to do some thorough research and go to a salon that actually knows how to do ombre and spend an additional $130+! Aside from not blending, my blonde/light brown is really blotchy. When my hair is straight you can see the dark patches on the blond. Thankfully, I can cover that up when I curl it. I'm not bashing all of the stylists here, but do your homework before going here. I was really disappointed in the lack of concern from the owner and my initial stylist.
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