I think people give this place 4 or 5 stars because they WANT to like it, and want to feel worldly and cosmopolitan. My primary complaint with this place is that it is far too expensive for what it is.
I ordered one of the chicken entrees, at $14.95, and it tasted fine- nothing special though, and I was still hungry after devouring it. So hungry that I went and had two slices at Ian's. It was just one chicken breast with some sauce and a small patch of rice. It also came with a small bowl of soup, which was flavorless. This is not a fancy place- it's basically a cafeteria, which is fine by me, but why the fine dining prices and small portions? I'm amazed that people in Madison are willing to pay these prices for such small portions. I should say, also, that I very rarely leave a restaurant still hungry, so it's not like I have a super sized appetite.