It was Valentine's Day,. my girl friend and I were having a double date with our friends. We usually get the tepen, but all the the seats reserved. So we decided to do dine in. I ordered the unagi dish. For some reason it took them awhile for me to get it. When I finally got the dish, it was ice cold. I can think of two scenarios on why it was ice cold. 1. It was made and forgotten about a left on the counter. 2. Somebody else ordered it and didn't want it, so did they decided to give it to me instead of making me a fresh one. Either way I had to eat cold food. I probably could have told them it was cold and they probably could have fixed it. But my judgement is on how they got it done the first time, not how they can make up for it. A good excuse on why it was cold would have been that it's supposed to be served cold, but I've ordered this dish in the past it was always served hot or at least warm.