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  • I never wrote a mean review before but unfortunately, I had to for this particular Olive Garden. My family owns a restaurant and I am exceptionally sympathetic to servers and kitchen staff, but I couldn't even offer that with this restaurant. I took one of my best friends out to lunch yesterday and had an awful experience while we were there. It took a few minutes for our waitress to come to our table, but that is never a big deal to me. When she came to take our drink orders, we asked for lemon water and a cherry coke. That is a total of two drinks - why did it take longer than 15 minutes to receive? Then, our food. We ordered an appetizer (stuffed mushrooms) and as common sense goes, appetizers should be the first order to the kitchen so you can munch while waiting for your main entrees. That didn't happen. Our appetizer took over 30 minutes to arrive and for most people, I get irritated when I'm hungry. Still, I was incredibly polite to her because I know what it feels like to be a waitress (even if it's my family's place). I think our server is one of those people who might not care to satisfy friendly customers - they take advantage of kindness and give priority to customers who are screaming and yelling instead. To not continue this long rant, our entrees didn't show up for another thirty minutes. I asked about the wait two times and she said, verbatim, "yeah I don't really know what's taking so long. I forgot to put the order in but it still shouldn't take this long for lasagna." That was unprofessional and I asked to speak to a manager at that point, but, surprise surprise! The manager never showed up and we had to wait an additional 15 minutes before we decided to forget about it and leave. I didn't forget, though. It was supposed to be a nice lunch with a friend and because I didn't get to speak to a manager, I had to put a review on Yelp.
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