I really wanted to like this place, but there are too many negatives to give this place more than three stars. On a positive note, their baked goods are phenomenal. I've tried all their bars, and they were excellent. However, on the negative side, as noted in some of the other comments, customer service is definitely lacking. The owners of this establishment should send Brittney to customer service training. Because its definitely a skill she hasn't mastered. Another pet peeve, is charging a $1 for ice tea refills. Really, I'm paying almost $3 for a large ice tea, which really isn't that large, then you charge an extra $1 for a refill? I've had their breakfast turnovers and their hummus plate. Prices for breakfast and lunch items are way too high for the small portions you receive.