Guess I should have read the reviews before I decided to try out this location. I can't comment on the food since I left without ordering.
When I arrived I noticed the place looks a bit run down on the outside. Upon entering, I was the third in line to order. There were also two people waiting for their food. There was only one person waiting on customers inside and one person working the drive-thru. When I arrived there were no cars in the drive-thru. Yet the young lady whose was standing by the drive-thru window never attempted to help her co-worker, even though it was apparent they were busy inside.
The young lady working inside was also having a conversation with the person who was first in line to order. After waiting about 4 minutes in line, I decided to cut my losses and leave, which I did. So I did not place an order.
The service level at this location seemed to be disjointed at best. There was no sense of urgency that they were running way behind. When I left two more individuals had joined the line waiting to order. So there were now 4 people waiting to order and 2 waiting for their food.
From my experience and the other reviews it is apparent that this location needs to address their service level. It does not seem to have improved at all. Guess they don't really care about losing business.