Really disappointed. Just because it's in Southend does not make it superior - trust me.
Went in on a Friday about 1:30. Besides some patrons already seated the place was pretty empty.
The lady that took my order was extremely rude. She acted put out that I had asked about a specific spread I didn't see on the menu. Instead of actually answering me she pointed out a placard on the counter listing several items I'm assuming weren't on the menu.
When our bagels came out (which was super fast) my mother and I both noticed how scarce they were with the spread. For the price it was not worth it.
I will not be back.