My husband and I have been here twice. Each time we were walk-ins, and we didn't have to wait (Sunday evening hours around 8 pm). We had the 90 minute massage for $55 with hot stones. This is a real bargain, especially because the massage was top 3 for me. My husband said it was the best foot massage he's ever had. The staff is friendly and attentive. The facility is clean. The music was soothing; it ranged from soft classical music to instrumentals of Moon River and My Heart Will Go On.